When Admins/System Admins invite auditors to FloQast, they may select any combination of the following options:
- Allow Document Access
- Show Signoff Dates
- Show Review Notes
- Add Review Notes
Allow Document Access will grant auditors access to click the document hyperlinks within FloQast. Your filenames within the Folders > Documents section and your Per-Excel balances throughout FloQast are all hyperlinks to the source documents. There are two options for allowing your auditors access to these files.
Option one is to leave the hyperlinks as links to your cloud storage. Please note that allowing your auditors to click these hyperlinks does not guarantee that they can view the documents. When a document hyperlink is clicked in FloQast, the link is opened in a new tab for the auditor. At this point, the auditor has left FloQast, and your cloud storage access settings take over to determine whether the auditor can view your files. Your organization settings may dictate that auditors need to be approved and/or have certain folder-level access in order to view the files that you own.
The second option is to allow your auditors to download a local copy of the files without needing access to your cloud storage at all! Depending on when your account was created, you may have either of these by default. If you would like to change methods, please reach out to your Accounting Success Manager or support@floqast.com, and we can change this setting for you. With this setting enabled, clicking the link will simply download a copy of the file to your auditor's computer.
Show Signoff Dates will allow auditors to view the dates on which items within FloQast were completed and who completed them.
Show Review Notes will allow auditors view-only access to review notes. The auditor cannot leave new Review Notes or respond to existing Review Notes.
Add Review Notes will allow auditors to create, assign, and respond to Review Notes.
Things to know:
- Only Admins and Sys-Admins can invite/edit/remove auditors from FloQast.
- When the default Auditor role is changed, the change is applied to all Auditors in FloQast. Auditor roles cannot be modified individually.
- Auditors cannot be assigned to tasks, refresh reconciliations, or download checklist/reconciliations exports.
- Show Review Notes and Add Review Notes cannot both be selected. Selecting Show Review Notes gives Auditor Users view-only access to Review Notes, and Add Review Notes will allow them to view, as well as create, assign, and respond to Review Notes.
- Compliance module access is controlled through a separate Compliance Program Access Role. The default External Auditor custom role does not include Compliance Dashboard access — see the section below.
Compliance module: External Auditor custom role and Dashboard access
If your organization uses the FloQast Compliance module, auditors get a Compliance Program Access Role that's separate from the standard auditor permissions above. The default External Auditor custom role does not include permission to view the Compliance Dashboard. When an auditor with this role navigates to the Audits page (floqast.app/audits), they'll see a "Page could not load" error.
An Admin or System Admin has two ways to fix this:
- Option 1: Update the External Auditor custom role: Go to Admin Settings > Custom Roles, open the External Auditor role, and turn on the Dashboard permission. This change applies to everyone assigned that role.
- Option 2: Share direct links to Compliance sub-pages: Auditors can skip the Dashboard and go straight to individual Compliance areas using the links below. Each link is still subject to the permissions on their role.