User question: How do I automatically pull a reconciliation balance from my supporting documentation?
PDF Reconciliation Tie-Out streamlines your month-end close by automatically pulling reconciliation balances directly from your PDF supporting documents. Instead of keying in balances by hand, you simply draw a box around the value in your PDF, link it to the right account, and FloQast does the rest, giving you a clear, confident tie-out in your Reconciliations.
What do I need before I start?
- Your supporting document must be uploaded as a PDF in a Close workflow.
- The Reconciliation account should be set up.
How to Tie Out a Balance from a PDF:
Locate your document
- Navigate to the Folders tab for the Close workflow.
- Select the appropriate folder for the current period (e.g., your Accruals folder from May 2026).
- Scroll down to the Documents section to find your uploaded PDF. In the Reconciliations section below shows the Reconciled Balance as Missing, that's what we need to fix/reconcile. (Example: Account #1030, $92,456.00)
The fix: Open the FloQast PDF viewer
- Click the PDF file name. The document will load into the built-in FloQast viewer.
Create and place your anchor
Click the Add Anchor button on the top or side panel. Your cursor will turn into a crosshair.
Click and drag a box directly around the balance value inside the PDF that you want to tie out.
Confirm and link the account
Once you draw the box, an Add FQ Anchor pop-up will appear:
- Confirm or correct the extracted text, FloQast automatically reads the value for you. If the PDF quality is low or a digit is missing, you can manually correct the amount in the field.
- In the Anchor field, type the account number this value belongs to (e.g., 1200).
- Click Confirm. Your new anchor will now appear in the Anchors list on the right side of your screen.’
Save and auto-refresh
Click Save (or Save As) at the top of the viewer. This will automatically close the PDF viewer, and FloQast will immediately trigger an automatic Recs Refresh in the background.
NOTE: You can repeat the Add Anchor process as many times as needed within a single PDF, draw separate boxes and map each one to its respective account number before clicking Save.
What will I see once the refresh completes?
Once the background refresh finishes, you'll see:
- The anchored value successfully pulled into the Reconciled Balance column.
- A clear tie-out that allows you to confidently complete your workflow!
Frequently Asked Questions
Q: The background refresh finished, but the balance still says "Missing" or hasn't updated. What should I do?
A: Give the system an extra moment to process, or click the manual Refresh button at the top right of the Documents section. If the balance still doesn't appear, reopen the PDF viewer to ensure your anchor was successfully saved and linked to the exact matching account number.
Q: The value FloQast automatically extracted doesn't match the PDF text. How do I fix it?
A: This can occasionally happen with lower-quality scans or complex layouts. When the Add FQ Anchor pop-up appears, you can completely override the machine-read text by clicking into the extracted text box and typing the correct amount manually.
Q: I need to update, move, or delete an existing anchor. How do I do that?
A: Reopen the document. In the right-hand panel, you'll see a list of your active anchors. Click an anchor to adjust the bounding box or edit the text/account association, or click the Delete (trash can) icon to remove it entirely.
Q: Can I link multiple balances from the same PDF to different accounts?
A: Yes! Repeat the Add Anchor process as many times as needed within a single PDF document, drawing separate boxes and mapping them to their respective account numbers before hitting Save.