NetSuite
If the balance in the per-NetSuite column does not match the value you are expecting to see, a FloQast Admin can check the reconciliations settings to ensure that they are correct. The most common fix is to assign the correct subsidiary(s) to mirror the way you are running your Trial Balance in NetSuite. If the subsidiary field is left blank in FloQast, then the default will be to consolidate balances across ALL of your subsidiaries.
Intacct
If the balance in the per-Intacct column does not match the value you are expecting to see, a FloQast Admin can check the reconciliations settings to ensure that they are correct. The most common fix is to assign the correct location(s) to mirror the way you are running your Trial Balance in Intacct. If the location field is left blank in FloQast, then the default will be to consolidate balances across ALL of your locations.
If your locations have the options to include subs, we typically see teams use this option. Choosing to include subs ensures that entries booked to sub-locations in Intacct roll up into the balance reflected in FloQast.