If you experience any sort of issue when refreshing the data in FloQast, you or a team member may need to update the cloud storage credentials for your account.
This can be done by navigating to the Integration Settings section of Manage Entities, which is an Admin Settings page. Manage Entities is only available to Admin users or System Admin users.
Any new cloud storage credentials sync will now be illustrated within FloQast to show which user last synced their credentials, along with the day they successfully synced.
Note: This is beneficial if the credentials associated with the cloud storage account have been changed, and needs to be refreshed in FloQast. As a best practice, the cloud storage account that is linked to the FloQast documents should be the one linked to this account and have access to all entities that are in FloQast. FloQast now requires that teams use one set of cloud storage credentials to connect FloQast with cloud storage.